Contact information
Contact Information Policy
Last Updated: May 2026
Hampiora values customer trust and communication transparency.
Customer Support
For any questions related to orders, products, shipping, returns, collaborations, or general inquiries, customers may contact us through the following channels:
Email Support
Business Hours
Monday to Saturday
10:00 AM – 7:00 PM (IST)
Response Timeline
We aim to respond to all customer inquiries within 24–48 business hours.
Communication Guidelines
Customers are requested to maintain respectful and professional communication while interacting with our support team.
Hampiora reserves the right to refuse support in cases involving:
- Abusive language
- Fraudulent claims
- Threatening behavior
- Spam or harassment
Privacy & Data Usage
Customer contact information shared during orders or inquiries will only be used for:
- Order processing
- Delivery coordination
- Customer support
- Promotional communication (if opted-in)
We do not sell or misuse customer personal information.
Official Communication
Hampiora will only communicate through officially provided channels. Customers are advised not to share sensitive information such as OTPs, passwords, or payment credentials with anyone.
