Shipping policy

Shipping Timeline

Estimated delivery timelines:

• Metro Cities: 3–7 business days
• Other Locations: 5–10 business days

Delivery timelines may vary depending on courier availability, weather conditions, regional restrictions, or unforeseen logistical delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Order Tracking

Customers will receive tracking details through email, SMS, or WhatsApp once the order has been shipped.

Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery fails due to incorrect address, unavailable recipient, or refusal to accept the package, re-shipping charges may apply.

Delayed or Lost Shipments

While we work closely with trusted delivery partners, Hampiora is not responsible for delays caused by:

• Natural disasters
• Weather conditions
• Government restrictions
• Courier operational issues
• Incorrect customer information

If your shipment appears lost or significantly delayed, please contact our support team.

Address Accuracy

Customers are responsible for providing accurate shipping details. Hampiora will not be liable for failed deliveries due to incorrect addresses or contact information.